1. The non-standard materials of the identification label are all decided by the salesperson
Many distributors generally have confusing label content. The main thing is the labeling of main and auxiliary materials. The main materials marked by the dealer only include the main frame and main panel of the furniture. According to the dealer ’s statement, more than 70% of the materials of a piece of furniture immediately became auxiliary materials. According to GB / T3324-2008, "General Technology for Wooden Furniture" "Conditions" stipulates that the main material of furniture includes more than 90% of the material; in addition, many businesses only label the main material on the label, and the auxiliary materials are not mentioned, all by the salesperson.
2. False propaganda refuses to indicate the material on the document
During sales, the sales staff are all over the corner, exaggerating, claiming that all solid wood, quality, environmental performance, etc., deliberately cover up or conceal the objective truth. However, when filling in the sales voucher, it is ambiguous. It is required to indicate whether it is all solid wood furniture or the main and auxiliary materials on the purchase contract or shopping slip. The salesperson always refuses to write down for various reasons. The consumer proposes to write the furniture model on the invoice. When the main and auxiliary materials are used, many dealers have almost the same saying, "No material is written on the invoice, this is the industry." After repeated requests, only two of them were willing to specify the main material on the invoice, while the other 10 dealers refused to specify it. Some even wanted to specify the material, and immediately said that they would not sell it.
Third, it is good to be substandard, to be fake
Commercial non-solid wood furniture is sold as impersonal solid wood furniture, which is mixed with cheaper wood with poor wood properties and more expensive wood, and with large-scale use of poor wood is mixed with more expensive wood.
4. The sales merchant does not provide invoices
Sales of furniture cannot provide invoices, or invoices must add tax points to the original price. When the relevant departments are investigating the furniture market, many stores and manufacturers are unable to provide invoices for the first time, because some merchants have not yet applied for business licenses, and the market promises to give invoices after 15 days. Until now, the market still cannot issue invoices! When consumers ask the merchants to return the goods on the grounds of false propaganda, the merchant ’s first response is almost exactly the same. “We did n’t say that it was all solid wood at the time of sales.†The merchant ’s gimmick was “There is a problem, 100% can be returned. ", But when I actually submitted a return, it became an empty talk, and even found out a" why do you buy it back I know the reason "to refuse.
5. The market promises to make consumers feel like fishing in the water
Many merchants advertise "10 days no reason to return", "advance compensation; return if you are dissatisfied", etc., seem to give consumers no worries to protect, but in the Provincial Consumer Protection Commission, manufacturers are reluctant to return, let the market When returning goods, the market immediately finds many reasons to find additional conditions for the promise of publicity. For example, unconditional return premises can only be dealt with properly when the manufacturer refuses to return the goods. It also needs to be negotiated by both parties, and then the consumer will do the corresponding testing. It proves that the manufacturer does have false propaganda and other conditions; if it is not satisfied, the return does not include samples, discounted products and unused conditions.
In fact, there are still many problems in the furniture market that are not regulated and consumer promises cannot be fulfilled. This shows that the integrity of the furniture industry has a long way to go. We hope that relevant departments should severely investigate and deal with dishonesty in manufacturers and market operations, so that consumers can purchase products with confidence and promote the healthy development of the market.
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