Defects in cabinet cabinets are treated as decoration garbage

For merchants, the sample cabinets in the showroom are a sweet burden. Cabinets are becoming faster and faster. Although many consumers are attracted by the "tears" of sample cabinets, due to the large size and discerning size of the sample cabinets, some sample cabinets cannot find the "pom" and can only be used by merchants. Dispose of it as decoration garbage.

"Spouse selection" conditions are high and owners are not qualified

When the cabinet business encounters the need to renovate the exhibition hall, or when new products are launched at the end of the year, the most headache is how to deal with the sample cabinet. "The price of the sample cabinet is really a" bargain sale ", often discounted by 40%, 2.5%, and even usually sell cabinets of 10,000 or 20,000 yuan, but the sample cabinets are sold in sets of several thousand yuan. Even so, when the promotion deadline is reached, There are still a lot of samples that need to be turned into garbage, which is really heartbreaking. "Mr. Huang, a sales manager of a cabinet brand in Nanning, said that when a set of sample cabinets was first launched in the market, the price was very high, most of them were more than 60,000 to 70,000 yuan, one four to five hundred square The exhibition hall of Mi is arranged, and only one sample of cabinets will cost about one million yuan. Manager Huang said that the cabinet samples were also bought by them. As with normal purchase channels, the manufacturers did not offer any discounts.

According to reports, when designing cabinet sample cabinets, designers will do their best to design the sample cabinets to be perfect and gorgeous, and even do not eat fireworks on earth. The only purpose is to attract attention. Therefore, most of the sample cabinets are more than six or seven meters in size, and the kitchen area only reaches more than 8 square meters to accommodate larger samples. Sometimes even if the area is large enough, it is difficult to match the unit. Many cabinet brand merchants are not willing to look at the result of the sample cabinet being smashed in the end, and are willing to take early action. Mr. Tang, the person in charge of a cabinet brand, said that processing cabinet samples has a feeling of marrying a daughter. "If you can find someone who is close to the sample cabinet-the style, type and size can fully meet the customer's requirements, I am willing to give it for free. Better than being smashed and wasted ". According to Mr. Tang, some sample cabinets that are too large are often disassembled into several parts and sold to different customers.

Most consumers are still very interested in the sample cabinets that are sold at a bargain price. Merchants dare to come up with cabinets for sample cabinets, regardless of material or design. Just because of the special requirements of the sample cabinet on the kitchen area and apartment type, I have to endure the pain.

"The opportunity to buy a suitable cabinet sample cabinet is a rare opportunity." Ms. Ai, who lives in a community of Changhu Road in Nanning, said that during the "May Day" festival this year, she had a fancy set of cabinets. For the sample cabinet, the clerk said that the storefront was renovated. The original price was 22,000 yuan. The entire set of special deals was 5,000 yuan, including a 6.2-meter-long cabinet, a 1.8-meter wall cabinet, a 0.8-meter high cabinet (2 meters high), and a rice bucket And the basket. Regardless of style, size and price, Ms. Ai was overjoyed. The promoter also introduced that this set of cabinets has been selling specials for almost half a month. Most customers are very excited about this set of cabinets, but this set of cabinets is 7 meters long and has a "U" design. The kitchen area is 10 square meters. Above the meter, the unit type must also be "U" type in order to fit this set of cabinets.

The sample cabinet is like a good horse "saddle" is difficult to match

If you are buying a new cabinet, before placing an order, the merchant will first let consumers book the stove, sink, cooker hood, etc. The cabinet manufacturer will reserve a place according to these accessories to ensure that it can be matched. But buying cabinet sample cabinets is different. The sample cabinets in the exhibition hall are all displayed with a set of sample plates such as stoves and sinks, as long as they are connected with gas and water. However, when handling the sample cabinet, the merchant will take out the stove and sink for reuse, and the sample cabinet sold to consumers has dug two large holes for the stove and sink. "It's like buying a horse, but you can't find a suitable saddle." Ms. Cao, a citizen, said without worries that because the stove and sink holes on the sample were too large, it was difficult to buy a suitable stove and sink. In desperation, Ms. Cao bought 4,000 yuan for the original stove and sink, while the cabinet sample was only 5,000 yuan.

A surnamed Pan who was responsible for the installation of cabinets told reporters that he had installed hundreds of cabinets, but the most troublesome thing was the installation of prototype cabinets. Because the sample cabinet is not tailor-made, it needs to be modified. As the sample cabinet is made more atmospheric, the size of the range hood and sink will also be enlarged. For example, the general stove is about 60cm × 40cm, but the size of most sample cabinets reaches 80cm × 60cm, and the sample cabinet can't be hung on the ordinary stove. Therefore, consumers are demanding that the remaining holes of the stove be reduced, and Mr. Pan has to use artificial stones to stick around the holes. "This kind of glue repair needs a very strong process, otherwise it will affect the load of the countertop, and it will be made invisible." Mr. Pan said that some cabinets also need to saw off some cabinets before they can be put into the customer's kitchen. Some cooker hoods are small in size, leaving a 15 cm wide gap, which must be covered with similarly colored plates. Mr. Pan has encountered the biggest change in a set of cabinet sample cabinets. At that time, 11 places were modified, which is no different from re-making a set of cabinets.

Rejection of defective cabinets rejected

Many owners who happened to encounter "sales at a loss" of cabinet sample cabinets were easily tempted by the low prices and the words of the promoters. Seeing that the style and size were suitable, they were eager to sign the order. After some time, when the sample cabinet was installed at the door, I saw the defects and hidden quality problems of the sample cabinet. When I wanted to return the product, the merchant refused to return the sample based on the sample processing product.

Ms. Liu, who lives in Ningdong, has encountered such trouble. In January this year, when Ms. Liu was buying cabinets, she saw that a cabinet store in Dongge Road, Nanning was making special sales of sample cabinets. Ms. Liu preferred one of the smaller sample cabinets. The promoters patted the chest and said that there is absolutely no quality problem in the sample cabinet, and they can provide the same service as the new cabinet. They also declared: "A customer will come to pay the deposit in the afternoon. If you want, you should pay a few hundred yuan deposit first. "At the instigation of the promoters, Ms. Liu signed a purchase agreement with the cabinet company on the spot and paid a deposit of 800 yuan.

According to the "Consumer Rights Protection Law" of our country, the processed products are also commodities, and the merchants are responsible for three guarantees. The difference is that the processed products have defects, such as cabinet sample cabinets, because of the long-term placement of scratches on the appearance, consumers cannot purchase or return products based on these scratches after purchase.

Therefore, when handling commodities, the reason for "handling" must be indicated, and quality problems other than this reason must still be mediated according to the Three Guarantees regulations. However, merchants used simple methods such as "handling products" and "sample processing" to explain to consumers, and said "processing products are not refundable or exchangeable", which violates the provisions of the Consumer Rights Protection Law.

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