Many consumers find the process of buying wooden doors quite confusing and stressful. On October 28th, industry experts issued warnings, highlighting eight common pitfalls that shoppers should be aware of when purchasing wooden doors.
First, the mall trap: some shopping malls prioritize their own profits by allowing unlicensed sellers—such as individuals or small businesses without proper wooden door manufacturing licenses—to operate. These sellers often lack quality assurance, good reputation, and reliable after-sales support, acting as a shield for substandard products.
Second, the inspection report trap: fake or copied quality reports are commonly used. These reports may not have the official red seal from the relevant authority, raising doubts about their authenticity. Fraudulent dealers might use false reports to mislead customers, so it's crucial to verify the legitimacy of any documentation provided.
Third, the performance trap: some manufacturers and sellers exaggerate product features, claiming that their doors are waterproof, insect-proof, antibacterial, fire-resistant, and eco-friendly. However, the actual quality may not match the claims. Always ask for written guarantees in the contract if you encounter such exaggerated advertising.
Fourth, the honor trap: some retailers display false certificates or awards in their stores to boost the perceived value of their products. These certifications are often bought or fabricated. When shopping, always check the issuing authority and focus on the product’s real quality rather than just the decorations.
Fifth, the labeling trap: counterfeit imported products often mimic genuine brands, while ordinary items pass off as premium ones. Some even use substandard goods to pose as qualified ones. For imported products, always check the import declaration and verify the quality with an official inspection report.
Sixth, the contract trap: some sellers use unfair, non-standard contracts that hide key details. For example, a promise like “free return within 30 days†might not specify whether the full refund is guaranteed, which can lead to disputes and violate the consumer's right to know.
Seventh, the after-sales service trap: some companies offer free delivery but charge extra for entering the building or going up the stairs. They may claim free maintenance, but then sell overpriced cleaning products like wood wax or oil, making the service less appealing.
Eighth, the installation trap: to cut costs, some companies hire unqualified installers. If the door is damaged after installation, the company may avoid responsibility, leaving the customer stuck in a dispute with no one to hold accountable.
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