In the winter again, it will be another spring. The Spring Festival 2012 will begin on January 8 and end on February 16 for a period of 40 days.
On December 12th, the reporter learned from the Ministry of Railways that despite this year's railway production of a number of new lines and new equipment, the overall capacity still failed to meet the needs of the community, and ticket prices were still relatively tight.
The reporter learned from the Ministry of Railways on the 12th that the number of passengers during the spring of 2012 will increase significantly. Despite the adoption of measures such as the opening of new lines and the opening of passengers, there is a large gap in passenger capacity, and the situation of relatively tight ticket prices remains prominent.
The contradiction between demand and capacity highlights an average capacity of more than 2 million passengers per day. Tickets are still tense. At the Spring Festival Conference on Telecommunication held by the Ministry of Railways, Minister of Railways Sheng Guangzu analyzed that various sectors of society have proposed new and higher It is demanded that the contradiction between passenger demand and railway transportation is still very prominent, and railway transportation during the Spring Festival is facing new challenges.
- The total passenger traffic will increase significantly. In the 40 days of Spring Festival, the national railway will send 235 million passengers, an increase of 6.1% year-on-year, with an average of 5.88 million people per day. At present, the railway map has a daily passenger capacity of only 3.821 million, and there is a gap of more than 2 million between demand and capacity.
In particular, due to the early Spring Festival next year, student flow, work flow, and relative flow will be superimposed. Pre-holiday passenger flow will be very concentrated. It is expected that the number of passengers sent by the railway will increase by 8.0% year-on-year in the 15 days before the holiday. prominent.
——The new line and new equipment will be tested for the first time during the Spring Festival. Newly-built railways such as the Beijing-Shanghai high-speed railway and newly-invested EMUs and high-power locomotives will be put into operation for the first time during the Spring Festival.
High-speed trains such as Beijing-Shanghai and Wuhan-Guangzhou will encrypt or re-enable real-mobile trains during the Spring Festival. Some high-speed trains will extend their operating hours, and if necessary, they will use the high-speed trains to open passenger cars at night. These transport organization measures put forward higher requirements for high-speed rail equipment quality and operational safety.
- A series of new service measures will be tested for the first time during the Spring Festival. Since this year, the railway has launched comprehensive measures such as Internet ticketing, telephone booking, and electronic payment of tickets. If there is a high concentration of passenger traffic during the Spring Festival, will there be any unexpected situations such as network congestion, virus infection, and hacker attack? Whether or not it can properly and timely respond to the expected results is a new issue facing the railway.
- The extreme weather challenge is equally severe. According to the meteorological department's forecast, during the Spring Festival season, there may be strong staged freezing rain, snow and ice disasters in the eastern and southwestern parts of China, the southern part of the south of the Yangtze River, and the lower reaches of the Yangtze River. Snowstorms are more likely to occur in parts of Xinjiang, Inner Mongolia, and Northeast China. The chance of having an incident is high.
The highest level of transport energy is expected to increase passenger traffic by 25% from usual. Wu-Gao High-speed Rail will open 100 lines per day to Hu Yadong, Deputy Minister of the Ministry of Railways. It reveals that by digging deep into potential, using new lines and new equipment, this year will be transported before and after the Spring Festival. Both have exceeded the highest levels in history.
On the existing line, during the Spring Festival this year, the railway will increase the number of passenger trains 131 pairs, the total will reach 2064 pairs. Calculated according to the same caliber, the pre-holiday capacity of the bus has reached 4.798 million and the post-holiday capacity has reached 4.688 million, an increase of approximately 25% compared with the usual time.
In addition, 32 pairs of direct passengers were added before the holiday and 17 pairs were added after the holiday. The Beijing-Guangzhou, Beijing-Shanghai, Beijing-Harbin, Beijing-Kowloon, Bohai, and Shanghai-Kunming six main lines should give priority to passenger cars traveling at speeds of 120 kilometers per hour and direct passengers to the passengers in the direction of full passenger flow.
In terms of high-speed rail, the Wuhan-Guangzhou and Beijing-Shanghai high-speed rails will be encrypted or re-connected to operate, extending the operation time of the high-speed rail, temporarily shortening or canceling the night-time maintenance time if necessary during the peak period, to increase the use of EMU trains. Among them, the Wuhan-Guangzhou high-speed rail will implement 100 pairs of train operation map.
For passenger cars, the railway will use the new CRH5A EMU, increase EMU trains on Beijing-Kazakhstan and Beijing-Guangzhou lines, and put into use the 500 newly-built direct-supply buses as soon as possible to put the replaced vehicle into the spring season as quickly as possible. .
In the Spring Festival season, passenger coaches and some of the tense directions of coaches are implemented in principle as hard seats on behalf of hard seats. When the peak is necessary, some trains must temporarily change the luggage carts to passenger vehicles.
In order to ensure that passengers go home for the New Year, the railway will also implement “stopping the cargo†and “stopping the workâ€. On the basis of ensuring safety, during the Spring Festival, the main trunk lines will not be arranged in principle, and the special trains will be suspended. Special trains and some special postal trains will be suspended 10 days before the holiday and 15 days after the holiday to free transportation capacity to transport passengers.
In order to ensure the safe and efficient operation of trains, all railway bureaus have concentrated their efforts on infrastructure and mobile equipment before the Spring Festival to conduct a major inspection and major renovations to eliminate hidden dangers in time. At present, the completion of the railway passenger transport and rail passenger car refits have been completed by 40% and 30%, respectively, and ensured that all passengers will be in place before January 6.
Focus on "difficult to buy tickets"
Expanding the scope of real-name ticket sales and increasing payment methods Sheng Guangzu introduced that the Spring Festival “buying tickets difficult†has always been the most intense problem reflected by the people, and it is also a problem that needs to be solved in the 2012 Spring Festival.
In the spring of 2012, the railway will fully expand the role of the station ticket channel, continue to adopt additional ticket windows and extend the time for ticket sales. At the same time, the railway will expand the scope of real-name ticket sales and implement real-name system for express train stops and passenger trains. Buy tickets.
With regard to ticket sales, by the end of this year, all passenger trains had implemented Internet ticketing and electronic payment, 18 railway bureaus had all set up telephone booking services, and the number of telephone lines for all-way telephone booking reached 94,500 lines. The current railway department is holding fast. Implement network and equipment expansion and other work.
The railway will also increase the way to pay for tickets. Before December 10th, all passenger service stations in the city must install POS machines to enable passengers to purchase tickets through credit cards.
In addition, Sheng Guangzu said that the railways should take more powerful measures to crack down on all kinds of scalping. The Ministry of Railways will, in response to the implementation of Internet ticket sales and telephone bookings, create new countermeasures, and the Ministry of Railways will work with relevant local government departments to study and formulate new countermeasures, cut down the counter-sinking channels from the source, and combat the counterfeiters. For the railway workers to participate in the dumping of votes, found together, rigorous investigation, will not tolerate.
16,000 Volunteers Serving Travelers Raising the Quality of Basic Services and Accepting Complaint Requests for Travelers Implementation Over the years, basic services such as sanitation, air conditioning, water supply, catering, etc. have had a wide gap with other transportation industries. This is the most outstanding problem in the quality of railway services, and it is also The place where passengers are most dissatisfied.
During the Spring Festival 2012, passenger trains will strictly implement the train water supply accountability mechanism, strengthen the passenger personnel boiler fire training, ensure the interior temperature, and improve the quality of basic services.
The Ministry of Railways proposed that the basic goal of the 2012 Spring Festival is to make it as convenient as possible for passengers to get in and out of the station and get in and out of the car.
In addition, during the Spring Festival season, the railway will organize about 16,000 young volunteers and provide services for key passengers such as answering inquiries, purchasing tickets, arranging for waiting, guiding access, getting on and off the bus, and helping to carry luggage at 164 stations.
At present, the Ministry of Railways and 18 railway bureaus have both completed and commissioned railway customer service centers. The Ministry of Railways requires that information released by the customer service center during the Spring Festival must be timely and accurate; answering passenger inquiries must be done in a timely manner; and accepting passenger complaints must be registered and implemented.
On December 12th, the reporter learned from the Ministry of Railways that despite this year's railway production of a number of new lines and new equipment, the overall capacity still failed to meet the needs of the community, and ticket prices were still relatively tight.
The reporter learned from the Ministry of Railways on the 12th that the number of passengers during the spring of 2012 will increase significantly. Despite the adoption of measures such as the opening of new lines and the opening of passengers, there is a large gap in passenger capacity, and the situation of relatively tight ticket prices remains prominent.
The contradiction between demand and capacity highlights an average capacity of more than 2 million passengers per day. Tickets are still tense. At the Spring Festival Conference on Telecommunication held by the Ministry of Railways, Minister of Railways Sheng Guangzu analyzed that various sectors of society have proposed new and higher It is demanded that the contradiction between passenger demand and railway transportation is still very prominent, and railway transportation during the Spring Festival is facing new challenges.
- The total passenger traffic will increase significantly. In the 40 days of Spring Festival, the national railway will send 235 million passengers, an increase of 6.1% year-on-year, with an average of 5.88 million people per day. At present, the railway map has a daily passenger capacity of only 3.821 million, and there is a gap of more than 2 million between demand and capacity.
In particular, due to the early Spring Festival next year, student flow, work flow, and relative flow will be superimposed. Pre-holiday passenger flow will be very concentrated. It is expected that the number of passengers sent by the railway will increase by 8.0% year-on-year in the 15 days before the holiday. prominent.
——The new line and new equipment will be tested for the first time during the Spring Festival. Newly-built railways such as the Beijing-Shanghai high-speed railway and newly-invested EMUs and high-power locomotives will be put into operation for the first time during the Spring Festival.
High-speed trains such as Beijing-Shanghai and Wuhan-Guangzhou will encrypt or re-enable real-mobile trains during the Spring Festival. Some high-speed trains will extend their operating hours, and if necessary, they will use the high-speed trains to open passenger cars at night. These transport organization measures put forward higher requirements for high-speed rail equipment quality and operational safety.
- A series of new service measures will be tested for the first time during the Spring Festival. Since this year, the railway has launched comprehensive measures such as Internet ticketing, telephone booking, and electronic payment of tickets. If there is a high concentration of passenger traffic during the Spring Festival, will there be any unexpected situations such as network congestion, virus infection, and hacker attack? Whether or not it can properly and timely respond to the expected results is a new issue facing the railway.
- The extreme weather challenge is equally severe. According to the meteorological department's forecast, during the Spring Festival season, there may be strong staged freezing rain, snow and ice disasters in the eastern and southwestern parts of China, the southern part of the south of the Yangtze River, and the lower reaches of the Yangtze River. Snowstorms are more likely to occur in parts of Xinjiang, Inner Mongolia, and Northeast China. The chance of having an incident is high.
The highest level of transport energy is expected to increase passenger traffic by 25% from usual. Wu-Gao High-speed Rail will open 100 lines per day to Hu Yadong, Deputy Minister of the Ministry of Railways. It reveals that by digging deep into potential, using new lines and new equipment, this year will be transported before and after the Spring Festival. Both have exceeded the highest levels in history.
On the existing line, during the Spring Festival this year, the railway will increase the number of passenger trains 131 pairs, the total will reach 2064 pairs. Calculated according to the same caliber, the pre-holiday capacity of the bus has reached 4.798 million and the post-holiday capacity has reached 4.688 million, an increase of approximately 25% compared with the usual time.
In addition, 32 pairs of direct passengers were added before the holiday and 17 pairs were added after the holiday. The Beijing-Guangzhou, Beijing-Shanghai, Beijing-Harbin, Beijing-Kowloon, Bohai, and Shanghai-Kunming six main lines should give priority to passenger cars traveling at speeds of 120 kilometers per hour and direct passengers to the passengers in the direction of full passenger flow.
In terms of high-speed rail, the Wuhan-Guangzhou and Beijing-Shanghai high-speed rails will be encrypted or re-connected to operate, extending the operation time of the high-speed rail, temporarily shortening or canceling the night-time maintenance time if necessary during the peak period, to increase the use of EMU trains. Among them, the Wuhan-Guangzhou high-speed rail will implement 100 pairs of train operation map.
For passenger cars, the railway will use the new CRH5A EMU, increase EMU trains on Beijing-Kazakhstan and Beijing-Guangzhou lines, and put into use the 500 newly-built direct-supply buses as soon as possible to put the replaced vehicle into the spring season as quickly as possible. .
In the Spring Festival season, passenger coaches and some of the tense directions of coaches are implemented in principle as hard seats on behalf of hard seats. When the peak is necessary, some trains must temporarily change the luggage carts to passenger vehicles.
In order to ensure that passengers go home for the New Year, the railway will also implement “stopping the cargo†and “stopping the workâ€. On the basis of ensuring safety, during the Spring Festival, the main trunk lines will not be arranged in principle, and the special trains will be suspended. Special trains and some special postal trains will be suspended 10 days before the holiday and 15 days after the holiday to free transportation capacity to transport passengers.
In order to ensure the safe and efficient operation of trains, all railway bureaus have concentrated their efforts on infrastructure and mobile equipment before the Spring Festival to conduct a major inspection and major renovations to eliminate hidden dangers in time. At present, the completion of the railway passenger transport and rail passenger car refits have been completed by 40% and 30%, respectively, and ensured that all passengers will be in place before January 6.
Focus on "difficult to buy tickets"
Expanding the scope of real-name ticket sales and increasing payment methods Sheng Guangzu introduced that the Spring Festival “buying tickets difficult†has always been the most intense problem reflected by the people, and it is also a problem that needs to be solved in the 2012 Spring Festival.
In the spring of 2012, the railway will fully expand the role of the station ticket channel, continue to adopt additional ticket windows and extend the time for ticket sales. At the same time, the railway will expand the scope of real-name ticket sales and implement real-name system for express train stops and passenger trains. Buy tickets.
With regard to ticket sales, by the end of this year, all passenger trains had implemented Internet ticketing and electronic payment, 18 railway bureaus had all set up telephone booking services, and the number of telephone lines for all-way telephone booking reached 94,500 lines. The current railway department is holding fast. Implement network and equipment expansion and other work.
The railway will also increase the way to pay for tickets. Before December 10th, all passenger service stations in the city must install POS machines to enable passengers to purchase tickets through credit cards.
In addition, Sheng Guangzu said that the railways should take more powerful measures to crack down on all kinds of scalping. The Ministry of Railways will, in response to the implementation of Internet ticket sales and telephone bookings, create new countermeasures, and the Ministry of Railways will work with relevant local government departments to study and formulate new countermeasures, cut down the counter-sinking channels from the source, and combat the counterfeiters. For the railway workers to participate in the dumping of votes, found together, rigorous investigation, will not tolerate.
16,000 Volunteers Serving Travelers Raising the Quality of Basic Services and Accepting Complaint Requests for Travelers Implementation Over the years, basic services such as sanitation, air conditioning, water supply, catering, etc. have had a wide gap with other transportation industries. This is the most outstanding problem in the quality of railway services, and it is also The place where passengers are most dissatisfied.
During the Spring Festival 2012, passenger trains will strictly implement the train water supply accountability mechanism, strengthen the passenger personnel boiler fire training, ensure the interior temperature, and improve the quality of basic services.
The Ministry of Railways proposed that the basic goal of the 2012 Spring Festival is to make it as convenient as possible for passengers to get in and out of the station and get in and out of the car.
In addition, during the Spring Festival season, the railway will organize about 16,000 young volunteers and provide services for key passengers such as answering inquiries, purchasing tickets, arranging for waiting, guiding access, getting on and off the bus, and helping to carry luggage at 164 stations.
At present, the Ministry of Railways and 18 railway bureaus have both completed and commissioned railway customer service centers. The Ministry of Railways requires that information released by the customer service center during the Spring Festival must be timely and accurate; answering passenger inquiries must be done in a timely manner; and accepting passenger complaints must be registered and implemented.
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